The hotel offers amenities for your comfortable stay and unforgettable experiences
Inclusive Design
“The hotel's thoughtful design includes accessible features that ensure a comfortable stay for everyone.” view full review
Lovely Pool Area
“The swimming pool was beautifully maintained and offered a perfect temperature for relaxing or taking a refreshing dip.” view full review
Breakfast Variety
“The breakfast spread was enjoyable, with a good selection of vegetarian options that catered to different dietary preferences.” view full review
Clean and Functional
“The room was clean and provided all necessary amenities, including a functional mini freezer and electric kettle, perfect for families.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Spa & Leisure
Outdoor swimming pool
Karaoke
Live entertainment
Sun terrace
Spa & wellness centre
Pedicure
Manicure
Body scrub
Facial
Treatment room
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
146 Jalan Hang Tuah,
Malacca,
Malaysia,
Melaka
Map view
146 Jalan Hang Tuah,
Malacca,
Malaysia,
Melaka
City landmarks
Market
Jonker Street Night Market
980 m
Landmark
A Famosa
2.2
km
Jalan Merdeka
Taming Sari Tower
2.2
km
Church
Christ Church
2.2
km
Museum
Baba and Nyonya House
980 m
Church
Saint Francis Xavier Church
980 m
Church
St. Paul's Hill & Church
2.2
km
MelakaMalaysia
Malacca River
980 m
Square
Windmill Dutch Square Melaka
2.2
km
Dutch Square Or Red Square
Stadthuys
2.2
km
25 Jln Tokong
Cheng Hoon Teng Temple
980 m
Church
St. Peter's Church
980 m
Mosque
Kampung Hulu Mosque
980 m
Gallery
The Orangutan House
980 m
Jalan Gereja
Malacca Clock Tower
2.2
km
Aquarium
The Shore Oceanarium
980 m
Lebuh Ayer Keroh
The Shore Sky Tower
980 m
Mosque
Kampung Kling Mosque
980 m
Sam Po Keng Temple
2.6
km
River Walk
980 m
Jalan Kampung Morten
Morten Village
980 m
Jonker Street
Malacca Heritage Centre
980 m
Museum
Straits Chinese Jewelry Museum Malacca
980 m
Jalan Kampung Kuli
Hang Jebat's Mausoleum
1.3
km
Plaza Hang Tuah
980 m
Jalan Persisiran Bunga Raya 1F
Toy Museum at The Shore Malacca
730 m
Jalan Gajah
Chetti Village
880 m
Jalan Merdeka
Menara Taming Sari
2.2
km
Shopping Area
Dataran Pahlawan Melaka Megamall
2.2
km
MelakaMalaysia
Chinatown
2.2
km
Nearby
Jalan Gajah
Chetti Village
420 m
Shopping Area
Mydin Mall Mitc
40 m
Restaurants
Asahan Coffee Bar
80 m
Hang Tuah Jaya
Hainan Kitchen
460 m
203-D Jalan Kenanga 3/29a Jalan Gajah Berang
Asam Pedas Lagenda
1.1
km
No 24 Jalan Lagenda 3 near Aeon Mall
Restoran CelopCelop
1.0
km
No. 6 Jalan Lagenda 3 Taman 1 Lagenda
Pampas Sky Dining Steakhouse
1.1
km
41st Floor
Rock Bottom Malacca
1.1
km
Jalan Persiaran Bunga Raya GF-09
Sky Garden Restaurant
1.2
km
Jalan Persisiran Bunga Raya Swiss Garden Hotel
River Quay Dining & Lounge
1.0
km
Jalan Persisiran The Shore Shopping Gallery
Restaurant Atlantic 1
780 m
78 Jalan Portugis
The Woods Second Hand Book Store and Cafe
910 m
35 Jalan Gajah Berang
Che Go BBQ
910 m
Jalan Kubu Melaka
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
quiet
clean
foul smell
slow service
6.2/10
Nice
Rooms
6.5
Location
6.9
Service
6.7
Dining
5.3
Guest reviews
6.2/10
based on 11 reviews
8.0
8.0/10 based on 1040 reviews
Pat
United States,
June
2024
7.2/10
My stay at the hotel was pretty pleasant overall. The rooms were clean and comfortable, and the staff was friendly and helpful. However, there were a few issues with service and security concerns. The location was convenient but not within walking distance to key attractions. The dining experience was decent, with a good variety of breakfast options but nothing extraordinary.
Rooms
8.0
The room I stayed in was very clean and comfortable, just what I needed after a long day of exploring. It was quite spacious for two travelers.
Service
7.0
The hotel owners were quite prompt in attending to the faults we faced during our stay. However, there were issues with honesty and security precautions.
Location
7.0
The hotel's location was good, with easy access to other attractions in Melaka Town, although not within walking distance to Jonker. Having car park facilities was a plus.
Dining
7.0
The breakfast spread was decent, offering a variety of options but nothing too exceptional. Overall, the food was good but not outstanding.
Facilities
7.0
The facilities were satisfactory for my needs during the stay.
Edward
United States,
May
2024
5.6/10
My stay at the hotel was a mixed experience. The rooms were spacious and comfortable, but unfortunately, there was an issue with cleanliness as I found used tissues under the bed. The service was a bit disappointing due to unfriendly staff and a minor argument over a stained blanket. However, the location was convenient, close to my daughter's college and food junctions, making it suitable for families. The dining options were a letdown with tasteless or salty dishes, although some items were decently priced. Overall, it was a stay with ups and downs.
Rooms
6.0
The rooms were quite spacious, even with an additional bed, providing ample space to move around.
Service
5.0
The service was lacking, with unfriendly staff and an incident over a stained blanket.
Location
8.0
The location was very convenient, especially for families, being near food junctions and free from traffic.
Dining
5.0
The dining experience was subpar, with tasteless or salty dishes, and uncomfortable dining conditions.
Facilities
5.0
The facilities were average, with room for improvement in cleanliness and friendliness.
John
United States,
April
2024
6.4/10
The hotel offers nice rooms that are good value for money but could use better housekeeping. The service lacks professionalism and may need renovation, especially in terms of furniture. The location is comfortable for accessing major attractions but is a bit far from certain popular spots. The dining experience is average and lacks variety for vegetarians. Overall, the facilities are adequate but not exceptional.
Rooms
7.0
The rooms are nice and value for money, though housekeeping could be improved.
Service
5.0
The service could be better with more professional staff and some renovation.
Location
8.0
The hotel is very comfortable and near major attractions, but a bit far from some popular spots.
Dining
6.0
The dining options are basic with limited variety, especially for vegetarians.
Facilities
6.0
The facilities are average, lacking any standout features.
Matt
United States,
February
2024
7.4/10
My stay at the hotel was a mix of highs and lows. The rooms were clean, comfortable, and spacious, although the initial room had a leaky toilet. The service was friendly and understanding, especially Mr DM at the front counter. The hotel's strategic location made it easily accessible, but it was a bit further away from some attractions. The dining experience was below expectations, which was disappointing.
Rooms
8.0
The rooms were so comfortable and spacious, making it a relaxing stay despite the initial issue with the leaky toilet.
Service
9.0
The staff, particularly Mr DM, was very friendly and understanding. They even assisted in handing over my parcel to the courier service.
Location
8.0
The hotel's location was strategic, easily accessible, and close to the central bus station and a famous food street for satay celup.
Dining
5.0
The dining experience was below expectations, which was a letdown considering the other positive aspects of the hotel.
Facilities
7.0
The hotel provided typical facilities that were satisfactory for a comfortable stay.
Catherine
United States,
February
2024
5.6/10
My stay at the hotel was a mix of positives and negatives. The room was comfortable, quiet, and clean, but there was a slight foul smell. The service, while friendly and efficient during check-in and check-out, did raise concerns about the timing of room cleaning and complaints about noisy children. The location was convenient for major attractions but needed improvement in certain areas. The dining experience was not satisfactory with limited dish choices and overpricing. Overall, the hotel had its ups and downs.
Rooms
7.0
The room was comfortable, quiet, and clean, but had a slight foul smell.
Service
6.0
The staff was friendly, and check-in and check-out were fast, but there were complaints about noisy children and slow service.
Location
6.0
The location was convenient for major attractions but needed improvement in certain areas.
Dining
5.0
The dining experience was not good, with limited dish choices and overcharging.
Facilities
5.0
The facilities were in need of improvement.
quiet
foul smell
David
United States,
January
2024
5.6/10
The hotel has a strategic and convenient location, making it suitable for a weekend getaway with my husband. The rooms are very tired and in need of sprucing up, which can be a downside for a first-time stay. The breakfast variety suffered in quality, but the dining experience through the hotel's own website was very good.
Rooms
5.0
The rooms are very tired and in bad need of sprucing up.
Service
6.0
As a staff on duty at the reception counter, the service could be more attentive as toiletries were not replenished and garbage was not taken away.
Location
7.0
The hotel is a bit far off from the busy tourist spots of the city, which may not be suitable for those with children below age 7.
Dining
5.0
The breakfast variety suffered from quality issues.
Facilities
6.0
The facilities need improvement to match the value for money.
Bruce
United States,
November
2023
5.2/10
The hotel gave us time to explore while our room wasn't ready, but the old rooms with peeling walls, stains, and a musty odor were disappointing. The staff was mix of polite and uninterested, with difficulties retrieving my booking reference. The location was convenient, albeit with a cigarette smoke smell. The dining experience was passable but limited, starting late in the morning. The facilities left much to be desired.
Rooms
5.0
The room was not ready upon arrival, allowing us to explore the surroundings. However, the outdated rooms with peeling walls, stains, and a musty smell were disappointing.
Service
6.0
The service was a mix of politeness and lack of interest. Staff struggled to retrieve my booking reference.
Location
7.0
The location was convenient, although it carried a cigarette smoke smell.
Dining
5.0
The dining options were limited, with some dishes being either tasteless or overly salty. Breakfast service started late, impacting early departures.
Facilities
5.0
The facilities were lacking and not up to expectations.
Richard
United States,
October
2023
7.0/10
I had a mixed experience at the hotel. The rooms were spacious and offered a decent view from the higher floors, but I was disappointed to find traces of mildew, and the lack of a table lamp made the room feel dated with analog TV. The service was polite, but the staff sometimes lacked a smile. They efficiently handled my requests like printing reservation bills and clearing plates with a smile. The location was convenient with minor traffic, although the staff seemed preoccupied with their phones in the gym. The hotel's exterior and grand lobby were impressive, but it didn't quite meet a 4-star standard. The dining experience had some highlights with a good variety of options, although some dishes were too salty. The facilities were adequate but not outstanding.
Rooms
7.0
The rooms were spacious, but I found some signs of mildew build-up, and the absence of a table lamp was inconvenient. The analog TV made the room feel outdated.
Service
8.0
The staff was courteous and helpful, although some lacked a constant smile. They efficiently fulfilled requests like printing reservation bills and plate clearing.
Location
6.0
The location was easy to access with minor traffic, and it was relatively central, not far from Melaka town. However, the staff appeared distracted by their phones in the gym, affecting the overall attention to guests.
Dining
7.0
The dining options were varied, but some dishes were overly salty. The breakfast improved on the second day, indicating the kitchen staff noted feedback.
Facilities
7.0
The facilities provided were sufficient but didn't exceed expectations.
John
United States,
October
2023
6.0/10
My stay at the hotel was a mixed experience. The location was convenient, being close to AEON Mall and food stalls, but cleanliness issues were notable in the rooms. The staff were friendly and helpful, although there were limited vegetarian options at breakfast.
Rooms
5.0
The room was full of dust and basic in facilities, but being on a high floor and non-smoking was a plus.
Service
7.0
The staff were friendly and very helpful, although it was a bit inconvenient that they weren't in-house when needed for a complaint.
Location
6.0
The location was quite good, very near AEON Mall and some food stalls, but the lack of cleanliness was noticeable.
Dining
6.0
The dining experience was okay with not many choices, but the fresh dishes were enjoyable.
Facilities
6.0
The glass shower area and bath tub were nice, but the lack of cleanliness in the room was a downside.
Red
United States,
June
2023
6.6/10
I had a mixed experience at this hotel. The rooms were spacious and comfortable, but they were a bit dark and could use some more natural light. The service was excellent, with calm and gentle staff members handling all transactions smoothly. The location, although not in the most congested area, was close to some Kampungs and food stalls, making it convenient in a way. The dining options were a bit hit or miss, with some dishes being too salty while others lacked flavor. The facilities were adequate but could use some improvements.
Rooms
7.0
The room I stayed in was spacious and comfortable.
Service
9.0
The staff members were calm, soft-spoken, and gentle in handling all the transactions.
Location
6.0
The location was not the best, requiring a brisk walk to the historic center and not being too close to major attractions.
Dining
5.0
The dining experience was inconsistent, with some dishes being too salty and others lacking flavor.
Facilities
6.0
The facilities were adequate but could use some improvements.
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