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Grand Swiss-Belhotel Melaka, Malacca

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From53US$ /night
Check-in
12Dec2024Select date
Check-out
13Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

146 Jalan Hang Tuah, Malacca, Malaysia

Grand Swiss-Belhotel Melaka, located in the historic city of Melaka, Malaysia, offers an elegant blend of modern luxury and traditional charm. Its striking architecture features the largest stained glass dome in Malaysia, enhancing the ambiance. This hotel is strategically situated near various historical attractions and vibrant cultural hotspots, allowing guests to immerse themselves in the city's rich heritage.

Location

Situated near Melaka's UNESCO World Heritage Site, the hotel offers easy access to historical sites such as A Famosa and Jonker Street. Guests can explore the vibrant atmosphere of Melaka River and nearby shopping venues like Dataran Pahlawan Megamall. The hotel's central location allows for convenient transportation options, ensuring guests can navigate the city with ease.

Rooms

Grand Swiss-Belhotel Melaka provides a selection of 211 well-appointed rooms designed for comfort and convenience. Accommodation options include Deluxe Series, Studio Series, Premier Suites, and Executive Suites, each featuring modern amenities. Deluxe rooms come with ensuite bathrooms, plush bedding, and stylish furnishings, catering to both business and leisure travelers.

Eat & Drink

The hotel's dining experiences include Swiss-Café, offering halal-certified a la carte local and Western cuisine, well-known for its extensive range of delectable dim sum. Law's Specialty Restaurant serves authentic Chinese dishes, skillfully crafted by chefs to showcase the rich heritage of Chinese gastronomy. Guests can enjoy these culinary delights in both a relaxed indoor atmosphere and al fresco dining options.

Leisure & Business

At Grand Swiss-Belhotel Melaka, leisure amenities include a rooftop swimming pool and a children’s pool, perfect for relaxation and family fun. Business clients benefit from versatile MICE facilities, which feature a pillarless grand ballroom and a series of well-equipped meeting rooms. The hotel accommodates a variety of events, from corporate gatherings to weddings, with exceptional service and state-of-the-art technology.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
31 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Premier Studio
Max:
2 persons
49 m² 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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Premier Suite
Max:
2 persons
52 m² 
Bed options:
1 King-size bed
City view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Malacca 1.3 km
Airports
Batu Berendam (MKZ) 8.3 km
Kuala Lumpur International (KUL) 123.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

146 Jalan Hang Tuah, Malacca, Malaysia
Map view
146 Jalan Hang Tuah, Malacca, Malaysia
Nearby
Jalan Gajah
Chetti Village
420 m
Shopping Area
Mydin Mall Mitc
40 m
Restaurants
Asahan Coffee Bar
80 m
Hang Tuah Jaya
Hainan Kitchen
460 m
203-D Jalan Kenanga 3/29a Jalan Gajah Berang
Asam Pedas Lagenda
1.1 km
No 24 Jalan Lagenda 3 near Aeon Mall
Restoran CelopCelop
1.0 km
No. 6 Jalan Lagenda 3 Taman 1 Lagenda
Pampas Sky Dining Steakhouse
1.1 km
41st Floor
Rock Bottom Malacca
1.1 km
Jalan Persiaran Bunga Raya GF-09
Sky Garden Restaurant
1.2 km
Jalan Persisiran Bunga Raya Swiss Garden Hotel
River Quay Dining & Lounge
1.0 km
Jalan Persisiran The Shore Shopping Gallery
Restaurant Atlantic 1
780 m
78 Jalan Portugis
The Woods Second Hand Book Store and Cafe
910 m
35 Jalan Gajah Berang
Che Go BBQ
910 m
Jalan Kubu Melaka

Reviews and Ratings

Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
quiet
clean
foul smell
slow service
6.2/10
Nice
Rooms
6.5
Location
6.9
Service
6.7
Dining
5.3
Guest reviews
6.2/10
based on 10 reviews
8.3
8.3/10based on 1201 reviews
Pat
United States, June  2024
7.2/10

My stay at the hotel was pretty pleasant overall. The rooms were clean and comfortable, and the staff was friendly and helpful. However, there were a few issues with service and security concerns. The location was convenient but not within walking distance to key attractions. The dining experience was decent, with a good variety of breakfast options but nothing extraordinary.

Rooms
8.0
The room I stayed in was very clean and comfortable, just what I needed after a long day of exploring. It was quite spacious for two travelers.
Service
7.0
The hotel owners were quite prompt in attending to the faults we faced during our stay. However, there were issues with honesty and security precautions.
Location
7.0
The hotel's location was good, with easy access to other attractions in Melaka Town, although not within walking distance to Jonker. Having car park facilities was a plus.
Dining
7.0
The breakfast spread was decent, offering a variety of options but nothing too exceptional. Overall, the food was good but not outstanding.
Facilities
7.0
The facilities were satisfactory for my needs during the stay.
Edward
United States, May  2024
5.6/10

My stay at the hotel was a mixed experience. The rooms were spacious and comfortable, but unfortunately, there was an issue with cleanliness as I found used tissues under the bed. The service was a bit disappointing due to unfriendly staff and a minor argument over a stained blanket. However, the location was convenient, close to my daughter's college and food junctions, making it suitable for families. The dining options were a letdown with tasteless or salty dishes, although some items were decently priced. Overall, it was a stay with ups and downs.

Rooms
6.0
The rooms were quite spacious, even with an additional bed, providing ample space to move around.
Service
5.0
The service was lacking, with unfriendly staff and an incident over a stained blanket.
Location
8.0
The location was very convenient, especially for families, being near food junctions and free from traffic.
Dining
5.0
The dining experience was subpar, with tasteless or salty dishes, and uncomfortable dining conditions.
Facilities
5.0
The facilities were average, with room for improvement in cleanliness and friendliness.
John
United States, April  2024
6.4/10

The hotel offers nice rooms that are good value for money but could use better housekeeping. The service lacks professionalism and may need renovation, especially in terms of furniture. The location is comfortable for accessing major attractions but is a bit far from certain popular spots. The dining experience is average and lacks variety for vegetarians. Overall, the facilities are adequate but not exceptional.

Rooms
7.0
The rooms are nice and value for money, though housekeeping could be improved.
Service
5.0
The service could be better with more professional staff and some renovation.
Location
8.0
The hotel is very comfortable and near major attractions, but a bit far from some popular spots.
Dining
6.0
The dining options are basic with limited variety, especially for vegetarians.
Facilities
6.0
The facilities are average, lacking any standout features.
Matt
United States, February  2024
7.4/10

My stay at the hotel was a mix of highs and lows. The rooms were clean, comfortable, and spacious, although the initial room had a leaky toilet. The service was friendly and understanding, especially Mr DM at the front counter. The hotel's strategic location made it easily accessible, but it was a bit further away from some attractions. The dining experience was below expectations, which was disappointing.

Rooms
8.0
The rooms were so comfortable and spacious, making it a relaxing stay despite the initial issue with the leaky toilet.
Service
9.0
The staff, particularly Mr DM, was very friendly and understanding. They even assisted in handing over my parcel to the courier service.
Location
8.0
The hotel's location was strategic, easily accessible, and close to the central bus station and a famous food street for satay celup.
Dining
5.0
The dining experience was below expectations, which was a letdown considering the other positive aspects of the hotel.
Facilities
7.0
The hotel provided typical facilities that were satisfactory for a comfortable stay.
Catherine
United States, February  2024
5.6/10

My stay at the hotel was a mix of positives and negatives. The room was comfortable, quiet, and clean, but there was a slight foul smell. The service, while friendly and efficient during check-in and check-out, did raise concerns about the timing of room cleaning and complaints about noisy children. The location was convenient for major attractions but needed improvement in certain areas. The dining experience was not satisfactory with limited dish choices and overpricing. Overall, the hotel had its ups and downs.

Rooms
7.0
The room was comfortable, quiet, and clean, but had a slight foul smell.
Service
6.0
The staff was friendly, and check-in and check-out were fast, but there were complaints about noisy children and slow service.
Location
6.0
The location was convenient for major attractions but needed improvement in certain areas.
Dining
5.0
The dining experience was not good, with limited dish choices and overcharging.
Facilities
5.0
The facilities were in need of improvement.
quiet
foul smell
David
United States, January  2024
5.6/10

The hotel has a strategic and convenient location, making it suitable for a weekend getaway with my husband. The rooms are very tired and in need of sprucing up, which can be a downside for a first-time stay. The breakfast variety suffered in quality, but the dining experience through the hotel's own website was very good.

Rooms
5.0
The rooms are very tired and in bad need of sprucing up.
Service
6.0
As a staff on duty at the reception counter, the service could be more attentive as toiletries were not replenished and garbage was not taken away.
Location
7.0
The hotel is a bit far off from the busy tourist spots of the city, which may not be suitable for those with children below age 7.
Dining
5.0
The breakfast variety suffered from quality issues.
Facilities
6.0
The facilities need improvement to match the value for money.
Bruce
United States, November  2023
5.2/10

The hotel gave us time to explore while our room wasn't ready, but the old rooms with peeling walls, stains, and a musty odor were disappointing. The staff was mix of polite and uninterested, with difficulties retrieving my booking reference. The location was convenient, albeit with a cigarette smoke smell. The dining experience was passable but limited, starting late in the morning. The facilities left much to be desired.

Rooms
5.0
The room was not ready upon arrival, allowing us to explore the surroundings. However, the outdated rooms with peeling walls, stains, and a musty smell were disappointing.
Service
6.0
The service was a mix of politeness and lack of interest. Staff struggled to retrieve my booking reference.
Location
7.0
The location was convenient, although it carried a cigarette smoke smell.
Dining
5.0
The dining options were limited, with some dishes being either tasteless or overly salty. Breakfast service started late, impacting early departures.
Facilities
5.0
The facilities were lacking and not up to expectations.
Richard
United States, October  2023
7.0/10

I had a mixed experience at the hotel. The rooms were spacious and offered a decent view from the higher floors, but I was disappointed to find traces of mildew, and the lack of a table lamp made the room feel dated with analog TV. The service was polite, but the staff sometimes lacked a smile. They efficiently handled my requests like printing reservation bills and clearing plates with a smile. The location was convenient with minor traffic, although the staff seemed preoccupied with their phones in the gym. The hotel's exterior and grand lobby were impressive, but it didn't quite meet a 4-star standard. The dining experience had some highlights with a good variety of options, although some dishes were too salty. The facilities were adequate but not outstanding.

Rooms
7.0
The rooms were spacious, but I found some signs of mildew build-up, and the absence of a table lamp was inconvenient. The analog TV made the room feel outdated.
Service
8.0
The staff was courteous and helpful, although some lacked a constant smile. They efficiently fulfilled requests like printing reservation bills and plate clearing.
Location
6.0
The location was easy to access with minor traffic, and it was relatively central, not far from Melaka town. However, the staff appeared distracted by their phones in the gym, affecting the overall attention to guests.
Dining
7.0
The dining options were varied, but some dishes were overly salty. The breakfast improved on the second day, indicating the kitchen staff noted feedback.
Facilities
7.0
The facilities provided were sufficient but didn't exceed expectations.
John
United States, October  2023
6.0/10

My stay at the hotel was a mixed experience. The location was convenient, being close to AEON Mall and food stalls, but cleanliness issues were notable in the rooms. The staff were friendly and helpful, although there were limited vegetarian options at breakfast.

Rooms
5.0
The room was full of dust and basic in facilities, but being on a high floor and non-smoking was a plus.
Service
7.0
The staff were friendly and very helpful, although it was a bit inconvenient that they weren't in-house when needed for a complaint.
Location
6.0
The location was quite good, very near AEON Mall and some food stalls, but the lack of cleanliness was noticeable.
Dining
6.0
The dining experience was okay with not many choices, but the fresh dishes were enjoyable.
Facilities
6.0
The glass shower area and bath tub were nice, but the lack of cleanliness in the room was a downside.
Red
United States, June  2023
6.6/10

I had a mixed experience at this hotel. The rooms were spacious and comfortable, but they were a bit dark and could use some more natural light. The service was excellent, with calm and gentle staff members handling all transactions smoothly. The location, although not in the most congested area, was close to some Kampungs and food stalls, making it convenient in a way. The dining options were a bit hit or miss, with some dishes being too salty while others lacked flavor. The facilities were adequate but could use some improvements.

Rooms
7.0
The room I stayed in was spacious and comfortable.
Service
9.0
The staff members were calm, soft-spoken, and gentle in handling all the transactions.
Location
6.0
The location was not the best, requiring a brisk walk to the historic center and not being too close to major attractions.
Dining
5.0
The dining experience was inconsistent, with some dishes being too salty and others lacking flavor.
Facilities
6.0
The facilities were adequate but could use some improvements.
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Rooms and Guests2 Guests, 1 Room